Item will be accepted for return in these conditions:
- Defective product
- Wrong product sent
- The product is different as described
- The product is not a genuine or is a counterfeit product
Before return to us, kindly send us your order id & picture of the product received within 24 business hours.
Once we received the information, we will confirm if it meets the return requirement and advice further.
If it meet the requirement; you are allowed to request for refund (voucher code) or product exchange.
If it doesn’t meet the requirement, we’re sorry. But we will try our best to assist you & solve the issue.